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Knowledgebase article 12

Mac stops responding


Computer stops responding

If the computer stops responding:

-Make sure the keyboard and the mouse are plugged in.

-Try to restart the computer

-If you can't, press and hold the power button for five seconds until the computer shuts off. Wait for about ten seconds before turning the computer back on.


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  • IT Services
  • Aug 14, 2015
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  • 681